Privacy Policy

Our Privacy Policy

At K-21°, your privacy matters. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or place an order.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details
  • Payment information  
  • Device and browser information
  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Respond to inquiries
  • Improve our website and shopping experience
  • Send order updates and important notifications
  • Prevent fraud and maintain website security
  • Send promotional offers if you have opted in

Payment Security

We do not store your debit or credit card information on our servers.

Cookies

Our website uses cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We never sell your personal information.

Your information may only be shared with trusted service providers when necessary to:

  • Deliver your order
  • Process payments
  • Provide customer support
  • Improve website performance

Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While we strive to keep your information secure, no online system can guarantee absolute security.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information  
  • Unsubscribe from marketing communications at any time

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Phone / WhatsApp: 0315 7981655